Which of the following is NOT a key area of knowledge required for a CCA?

A Continuing Care Assistant (CCA) focuses primarily on providing assistance with personal care, promoting safety, and enhancing communication with clients. Personal care techniques are vital as they ensure that clients receive appropriate hygiene and grooming support. Moreover, communication skills are essential for understanding client needs, fostering rapport, and ensuring effective interaction with both clients and other healthcare professionals. Safety practices are also crucial for creating a secure environment and preventing accidents or harm to clients.

Health insurance policies, while they may be relevant in some healthcare contexts, are not typically a primary focus of a CCA's role. CCAs are more directly involved in hands-on care and support rather than the administrative or financial aspects of healthcare, which include understanding health insurance details. Therefore, knowledge of health insurance policies is not considered a key area required for a CCA’s effective practice.