What should a CCA do if they notice a patient is in distress?

When a Continuing Care Assistant observes that a patient is in distress, the appropriate response is to assess the situation and report it immediately. This entails not only recognizing the signs of distress, such as changes in the patient’s physical condition, emotional state, or behavior but also taking the necessary steps to ensure that the patient receives the appropriate care.

Assessing the situation allows the CCA to gather important information about the patient's condition, which is essential for providing effective care. By reporting it, the CCA ensures that healthcare professionals who are qualified to intervene can take appropriate actions. Timely reporting can often be critical in preventing further complications or addressing immediate health concerns, reinforcing the role of the CCA as a vital part of the healthcare team.

This approach adheres to the principles of patient safety and quality care, highlighting the importance of communication among staff members. Additionally, prompt action in such situations is aligned with the ethical responsibility to support and advocate for the welfare of patients.

In contrast, ignoring the situation or simply waiting for another staff member to intervene can lead to potential harm for the patient. Trying to calm the patient alone, without proper assessment or reporting, may not address the underlying issue and could delay appropriate medical intervention. Thus, taking the initiative to assess and