As a CCA, what is a beneficial approach when dealing with an anxious resident?

Providing residents with information and support is a very effective approach when managing anxiety. This method helps to alleviate their concerns by addressing the specific worries they might have. When individuals are anxious, they often feel a lack of control or uncertainty about their circumstances. By offering clear information and emotional support, you not only validate their feelings but also empower them with knowledge, which can reduce their anxiety levels significantly.

Additionally, this approach fosters trust and a strong therapeutic relationship between the caregiver and the resident. When residents feel supported and informed, they are more likely to engage in open communication about their feelings, which is crucial for their emotional well-being.

While other options may touch on aspects of communication, they either lack the directness of addressing the resident's needs or might fail to facilitate a healthy dialogue about their anxiety.